"Trust is the most important currency in the business world." Deirdre Campbell of the Edelman Trust Barometer.One month after the announcement of the Cambridge Analytica scandal, Facebook shares and "likes" dropped by almost 20%. Direct and immediate consequence: a...

There are several definitions of the word platform. Just like the words "innovation" or "digital transformation", it seems that the word "platform" is used today to define things or concepts that are often totally different. So I thought it was time to sort it out ......

Platform companies & ecosystems : transformation of value chains towards ecosystem models.A friend of mine likes to say that the human brain can only imagine what it already knows. This is the difficulty with imagining something new and innovative to invent the...

“Consumers are attracted to what platforms can do and facilitate, not to the platforms themselves. “(MIT IDE 2019)Some of you will recognize yourselves immediately when I talk about the struggles of parents who have to have their child undergo speech and language...

When I find a new platform, I always look at it as a potential customer, and if possible, I test it, or I imagine the customer journey from the description that is made; nothing can be more instructive! Then I start analyzing the whys and hows, identifying the...

Or the data network effect as a business model transformation lever London, April 2017. There are 6 of us: 2 adults and 4 children. When you are in the streets of London with 4 crazy teenagers, the priority is not to lose them among the millions of tourists. So...

Content, technologies, ecosystems, design, security and privacy: the magic ingredients of the giant’s new strategy.This week, Apple announced to the world a host of new services, in live streaming: Apple Arcade (the world’s first gaming subscription service), Apple...

At the end of 2018, Gartner unveiled its annual analysis of strategic technological trends for 2019; we can be sure that these characteristics, which are already very real for some of them, will follow us well beyond this year… In short, the imminent future (or the...

The disruption of Business We’re talking here about the disruption of “markets”; not just of one market, but about the mere concept of markets: technological progress and adoption, combined with higher customer expectations and increased focus on customer journey, are...

1848 Gold Rush or 2001 Platform Rush: same battle Gold Rush (1): The California Gold Rush began on January 24, 1848, when gold was found by James W. Marshall at Sutter’s Mill in Coloma, California. The news of gold brought approximately 300,000 people...

I have been a full-time remote worker for the last 15 years, while leading an international career for worldwide IT leaders, and driving innovation and digital transformation. Incompatible? I think not. Initially, it was because after 10 years abroad, I wanted to come...